Result Codes - SmartMover

Record Level Result Codes

Code	Short Description	Long Description
AS - Address Status
AS01	Address Fully Verified	The address is valid and deliverable according to official postal agencies.
AS02	Valid Building Address	The building address was verified but the suite/apartment number is missing or invalid.
AS03	Non USPS Address Match	US Only. This US address is not serviced by the USPS but does exist and may receive mail through third party carriers like UPS.
AS04	Proprietary Address Format	The address uses a proprietary addressing scheme where only the format could be validated.
AS09	Foreign Address	The address is in a non-supported country.
AS10	SSN Found in our Records	US Only. The address is a Commercial Mail Receiving Agency (CMRA) like a Mailboxes Etc. These addresses include a Private Mail Box (PMB or #) number.
AS11	PBSA Address	A PO Box formatted as a street address for package and mail delivery.
AS13	Address Updated By LACS	US Only. The address has been converted by LACSLink® from a rural-style address to a city-style address.
AS14	Suite Appended	US Only. A suite was appended by SuiteLink™ using the address and company name.
AS15	Apartment Appended	An apartment number was appended by AddressPlus using the address and last name.
AS16	Vacant Address	US Only. The address has been unoccupied for more than 90 days.
AS17	No USPS Mail Delivery	This address is classified as not receiving mail by the USPS via their No-Stat flag. Delivery might still be possible by third party carriers but that cannot be counted on.
AS18	DPV Locked Out	US Only. DPV processing was terminated due to the detection of what is determined to be an artificially created address.
AS20	Deliverable only by USPS	US Only. This address can only receive mail delivered through the USPS (i.e. PO Box or a military address).
AS23	Extraneous Suite Information	Extraneous information not used in verifying the address was found. This information was returned in the suite field.
AS24	USPS Door Not Accessible	Address identified by the USPS where carriers cannot physically access a building or door for mail delivery.
AS25	Unique ZIP code	The address contains a USPS unique ZIP code which means any address may be marked as deliverable.
AS26	Unknown Data Moved to ParsedGarbage	The input contains data that could not be identified. That data is returned in the ParsedGarbage/AddressExtras field
AS27	Phantom Route address	Addresses that are assigned to a phantom route of R777 or R779.
AE - Address Error
AE01	General Error	The address could not be verified. This is likely due to a missing or invalid locality or postal code.
AE02	Unknown Street	Could not match the input street to a unique street name. Either no matches or too many matches found.
AE03	Component Mismatch Error	The combination of directionals (N, E, SW, etc) and the suffix (AVE, ST, BLVD) is not correct and produced multiple possible matches.
AE04	Non-Deliverable Address	US Only. A physical plot exists but is not a deliverable addresses. One example might be a railroad track or river running alongside this street, as they would prevent construction of homes in that location.
AE05	Multiple Match	The address was matched to multiple records. There is not enough information available in the address to break the tie between multiple records.
AE06	Early Warning System	US Only. This address currently cannot be verified but was identified by the Early Warning System (EWS) as belonging to a upcoming area and will likely be included in a future update.
AE07	Missing Minimum Address	Minimum requirements for the address to be verified is not met. Address must have at least one address line and also the postal code or the locality/administrative area.
AE08	Sub Premise Number Invalid	The thoroughfare (street address) was found but the sub premise (suite) was not valid.
AE09	Sub Premise Number Missing	The thoroughfare (street address) was found but the sub premise (suite) was missing.
AE20	Premise Number Invalid	The premise (house or building) number for the address is not valid.
AE11	Premise Number Missing	The premise (house or building) number for the address is missing.
AE12	Box Number Invalid	The PO (Post Office Box), RR (Rural Route), or HC (Highway Contract) Box number is invalid.
AE13	Box Number Missing	The PO (Post Office Box), RR (Rural Route), or HC (Highway Contract) Box number is missing.
AE14	PMB Number Missing	US Only. The address is a Commercial Mail Receiving Agency (CMRA) and the Private Mail Box (PMB or #) number is missing.
AE17	Sub Premise Not Required (Deprecated - See AS23)	A sub premise (suite) number was entered but the address does not have secondaries. (Deprecated - See AS23)
AC - Address Change
AC01	Postal Code Change	The postal code was changed or added.
AC02	Administrative Area Change	The administrative area (state, province) was added or changed.
AC03	Locality Change	The locality (city, municipality) name was added or changed.
AC04	Alternate to Base Change	US Only. The address was found to be an alternate record and changed to the base (preferred) version.
AC05	Alias Name Change	US Only. An alias is a common abbreviation for a long street name, such as “MLK Blvd” for “Martin Luther King Blvd.” This change code indicates that the full street name (preferred) has been substituted for the alias.
AC06	Address1/Address2 Swap	Address1 was swapped with Address2 because Address1 could not be verified and Address2 could be verified.
AC07	Address1 & Company Swapped	Address1 was swapped with Company because only Company had a valid address.
AC08	Plus4 Change	US Only. A non-empty plus4 was changed.
AC09	Dependent Locality Change	The dependent locality (urbanization) was changed.
AC10	Thoroughfare Type Change	The thoroughfare (street) leading or trailing type was added or changed, such as from “St” to “Rd.”
AC12	Thoroughfare Directional Change	The thoroughfare (street) pre-directional or post-directional was added or changed, such as from “N” to “NW.”
AC13	Sub Premise Type Change	The sub premise (suite) type was added or changed, such as from “STE” to “APT.”
AC14	Sub Premise Number Change	The sub premise (suite) unit number was added or changed.
CS - SmartMover Satus
CS01	Move with New Address	The record is a ‘move’ and a new ‘moved to’ address was provided.
CS02	Standardized Address	The record is not a ‘move’ but was standardized.
CS03	Move Input Requirements not Satisfied	The record is matched to change of address file but did not satisfy all requirements to produce a ‘moved to’ address.
CS04	Move but No New Address	The record is a ‘move’ but could not provide a ‘moved to’ address.
CS10	Individual Move	The record is classified as an individual.
CS11	Family Move	The record is classified as a family.
CS12	Business Move	The record is classified as a business.
CS13	Daily Delete	The record is a Daily Delete address. COA with this address is pending deletion from the master file and no mail may be forwarded from this address.
CM - SmartMover Match Satus
CM01	COA Match	A COA was found for an Individual, Business, or Family.
CM02	Foreign Move	A COA was found for a Foreign Move. No forwarding address was provided.
CM03	Moved no Forwarding	A COA was found. The customer moved and left no forwarding address (MLNA).
CM04	Box Closed	A COA was found. The Post Box was closed with no order filed by the customer (BCNO).
CM05	Cannot Match Secondary	The COA could not be matched because the street address does not match with the secondary number.
CM06	DPBC Ambiguous	The COA could not be converted to a deliverable address because the 11-digit zip code represents more than one delivery point.
CM07	Conflicting Middle Name	The COA could not be matched because there is more than one COA record for the match and the middle names or initials on the COAs are different.
CM08	Conflicting Gender	The COA could not be matched because there is more than one COA record for the match and the genders of the names on the COAs are different.
CM09	Conflicting Instructions	The COA could not be matched because two potential matches were compared and had differences in the new addresses.
CM10	Cannot Match High-rise Default	The COA could not be matched because the input record is a potential match to a family COA record from a multi-unit building, but the address zip + 4 coded to the building default. This requires individual name matching logic to obtain a match and the individual names did not match.
CM11	Cannot Match Rural Default	The COA could not be matched because the input record is a potential match to a family COA record from a Rural Route or Highway Contract Route address. This requires individual name matching logic to obtain a match and the individual names did not match.
CM12	Insufficient Name	The COA could not be matched because there is a COA record with the same surname and address but there is insufficient first/middle name information on the COA record to product a match using individual matching logic.
CM13	Middle Name Test Failed	The COA could not be matched because the input name contains a conflict with the middle name or initials on the COA record.
CM14	Gender Conflict	The COA could not be matched because the gender of the name on the input record conflicts with the gender of the name on the COA record.
CM15	Cannot Convert Address	The COA was found but the new address would not convert at run time.
CM16	Individual Name Insufficient	The COA could not be matched because the input middle initial/name is missing or does not equal the middle initial/name on the potential COA match.
CM17	Secondary Discrepancy	The COA could not be matched because there is conflicting secondary information on the input and COA record or the input record contained secondary information and matched to a family record that does not contain secondary information.
CM18	Other Insufficient Name	The COA could not be matched because the input middle initial/name is missing or different from the middle name on the COA. A match cannot be made because the first name on the COA was truncated and the middle names must be equal in order to make this match.
CM19	Cannot Match General Delivery	The COA could not be matched for general delivery.
CM20	No ZIP + 4, Not Confirmable, or Temporary	The COA was found but the new address either: does not have a ZIP+4 coded and therefore there is no 11-digit DPBC, the primary number cannot be confirmed on DPV, or is temporary.
CM21	Conflicting Directions	The address could not be updated due to multiple matches.
NCOA Return Codes
A	COA Match	The input record matched to a business, individual or family type master file record. A new address could be furnished.
00	No Match	The input record COULD NOT BE matched to a master file record. A new address could not be furnished.
01	Foreign Move	The input record matched to a business, individual or family type master file record but the new address was outside USPS delivery area.
02	Moved Left No Address	The input record matched to a business, individual or family type master file record and the new address was not provided to USPS.
03	Box Closed No Order (BCNO)	The Input record matched to a business, individual or family type master file record which contains an old address of PO BOX that has been closed without a forwarding address provided.
04	Street Address with Secondary	In the STANDARD mode utilizing Family matching logic the input record matched to a family record type on the master file with an old address that contained secondary information which obtained a ZIP+4 street level match. The input record does not contain secondary information. This address match situation requires individual name matching logic to obtain a match and individual names do not match.
05	New 11-digit DPBC is Ambiguous	The input record matched to a business, individual or family type master file record. The new address on the master file record could not be converted to a deliverable address because the DPBC represents more than one delivery point.
06	Conflicting Directions: Middle Name Related	There is more than one COA (individual or family type) record for the match algorithm and the middle names or initials on the COAs are different. Therefore, a single match result could not be determined.
08	Other Conflicting Instructions	The input record matched to two master file (business, individual or family type) records. The two records in the master file were compared and due to differences in the new addresses, a match could not be made.
09	High-rise Default	The input record matched to a family record on the master file from a High-rise address ZIP+4 coded to the building default. This address match situation requires individual name matching logic to obtain a match and individual names do not match.
10	Rural Default	The input record matched to a family record on the master file from a Rural Route or Highway Contract Route address ZIP+4 coded to the route default. This address situation requires individual name matching logic to obtain a match and individual names do not match.
11	Insufficient COA Name for Match	There is a master file (individual or family type) record with the same surname and address but there is insufficient name information on the master file record to produce a match using individual matching logic.
12	Middle Name Test Failed	The input record matched to an individual or family record on the master file with the same address and surname. However, a match cannot be made because the input name contains a conflict with the middle name or initials on the master file record.
13	Gender Test Failed	The input record matched to a master file (individual or family type) record. A match cannot be made because the gender of the name on the input record conflicts with the gender of the name on the master file record.
14	New Address Would Not Convert	The input record matched to a master file (business, individual or family type) record. The new address could not be converted to a deliverable address.
15	Individual Name Insufficient	There is a master file record with the same address and surname. A match cannot be made because the input record does not contain a first name or contains initials only.
16	Secondary Number Discrepancy	The input record matched to a street level individual or family type record. However, a match is prohibited based on I of the following reasons: 1) There is conflicting secondary information on the input and master file record; 2) the input record contained secondary information and matched to a family record that does not contain secondary information. In item 2, this address match situation requires individual name matching logic to obtain a COA match and individual names do not match.
17	Other Insufficient Name	The input record matched to an individual or family master file record. The input name is different or not sufficient enough to produce a match.
18	General Delivery	The input record matched to a family record on the master file from a General Delivery address. This address situation requires individual name matching logic to obtain a match and individual names do not match.
19	New Address not ZIP + 4 coded or DPV confirmed.	There is a change of address on file but the new address cannot be ZIP + 4 coded and therefore there is no 11-digit DPBC to store or return, the new address primary number cannot be confirmed on DPV or the new address is temporary.
20	Conflicting Directions after re-chaining	Multiple master file records were potential matches for the input record. The master file records contained different new addresses and a single match result could not be determined.
66	Daily Delete	The input record matched to a business, individual or family type master file record with an old address that is present in the daily delete file. The presence of an address in the daily delete file means that a COA with this address is pending deletion from the master file and that no mail may be forwarded from this address.
77	ANKLink Primary Return Code	Indicates that ANKlink has provided the move date, but not address, for a move that occurred between 19 and 48 months ago.
91	Secondary Number dropped from COA	The input record matched to a master file record. The master file record had a secondary number and the input address did not. Please Note: This return code is derived from Individual matching logic only. If this return code is achieved then no other matching attempts are permitted regardless of the PROCESSING mode.
92	Secondary Number Dropped from input address	The input record matched to a master file record, but the input address had a secondary number and the master file record did not. The record is a ZIP + 4 street level match. Please Note: This return code is derived from individual matching logic only. If this return code is achieved then no other matching attempts are permitted regardless of the PROCESSING mode.
SE - Transmission Service Error
SE00	Unexpected Error	Your request could not be processed due to an unexpected error. Please retry your request.
SE10	Record Number Mismatch	Total Records numbers do not match with the records array.
SE11	Month Range Exceeded	Months to allow for NCOALink products ranges from 6 to 48.
SE12	Records Array Error	Records array is empty, un-allocated, or out of bounds.
SE13	Requesting Record Range Exceeded	Requesting records must in the range of 1 to 100.
SE14	No Summary Reports	Summary reports do not exist.
SE15	ProcessingType Error	ProcessingType is empty or incorrect type.
SE16	FreqProcessing Range Exceeded	ListOwnerFreqProcessing ranges from 1 to 52.
SE17	ListName Character Limit	OptSmartMoverListName cannot contain over 30 characters.
SE18	ListName Invalid Character	OptSmartMoverListName cannot contain any of the following characters \ / * : ? ” ” < > | or non-printing characters.
SE19	Invalid Link	Invalid link.
SE20	License Key Error	License Key is not valid or customer’s Paf is not on file.
SE21	SmartMover Service Disabled	Smart Mover Service package(s) is/are not enabled. Please contact your sales representative!
SE22	Long JobID	JobID cannot contain over 50 characters.
SE23	JobID Invalid Character	JobID cannot contain any of the following characters \ / * : ? ” ” < > |, non-printing characters or spaces.
SE24	No JobID	JobID required to open summary reports.
SE25	Customer PAF Expired	The Customer PAF is expired.
SE26	Broker PAF Expired	The Broker PAF is expired.
SE27	NO PAFID Match	The PAFID does not match.
SE28	No PAFID	The under broker customer required a PAFID.
SE29	Unconfirmed PAFID	The PAFID is unconfirmed.
SE30	Empty XML	Incorrect or empty XML/JSON structure.
SE31	Empty Record Structure	Incorrect or empty record structure.
SE32	Incorrect Action	The attempted action(s) was incorrect.

Record Level Product Codes

Code	Description
Address Type US
F	Firm or Company
G	General Delivery
H	Highrise or Business Complex
P	PO Box
R	Rural Route
S	Street or Residential

Code	Short Description	Long Description
Canada NCOA Move Status (NCOAMS)
B	Moved Back	COA Match - Moved back
D	Deceased	COA Match - Individual deceased.
M	COA Match	COA Match - A business, individual, or family.
m	Recursive Match	COA Match - Recursive - A business, individual, or family.
N	Moved, No Address	COA Match - Moved and left no address.
Q	No Name Match	No COA match for name.
U	Unidentified	Address could not be identified.
Z	No Address Match	No COA match for address.

Code	Description
Carrier Route Type
B	PO Box
C	City Delivery
G	General Delivery
H	Highway Contract
R	Rural Route
DPV Type
AA	Input address matched to the Zip+4 file.
A1	Input address not matched to the Zip+4 file.
BB	Input address matched to DPV (all components).
CC	Input address primary number (street number) matched to DPV but secondary number not matched.
C1	Input address primary number matched, secondary number not matched; secondary number required.
F1	Address was coded to a military address.
G1	Address was coded to a General Delivery address.
N1	Input address primary number matched to DPV but secondary number missing.
M1	Input address primary number missing.
M3	Input address primary number invalid.
PB	Identified PO Box Street Address.
P1	Input address PO, RR or HC box number missing.
P3	Input address PO, RR or HC box number invalid.
RR	Input address matched to CMRA.
R1	Input address matched to CMRA but secondary number not present.
R7	Addresses that are assigned to a phantom route of R777 or R779.
TA	Input address primary number matched by dropping trailing alpha.
U1	Address was coded to a unique Zip Code.
Move Type
F	Family
B	Business
I	Individual
RBDI Address Type (RBDI)
R	Residential
B	Business
U	Unknown