MD-2024-0719#

Statement on MD-2024-0719 CrowdStrike Outage#

July 19, 2024

Information#

The initial alert from CISA about the widespread outage affecting Microsoft Windows hosts due to an issue with a recent CrowdStrike update and is working closely with CrowdStrike and federal, state, local, tribal and territorial (SLTT) partners, as well as critical infrastructure and international partners to assess impacts and support remediation efforts. CrowdStrike has confirmed the outage:

  • Impacts Windows 10 and later systems.

  • Does not impact Mac and Linux hosts.

  • Is due to the CrowdStrike Falcon content update and not to malicious cyber activity.

More info at CISA’s updates about CrowdStrike Outage

Severity#

Low

Response#

Melissa Data Corporation (“Melissa”) was not impacted by CrowdStrike Outage. Any Melissa commercial web services or products were not impacted by this event.

Melissa will continue to follow all guidance provided by Microsoft as necessary to prevent any future risks.

If you have any additional questions, please contact Melissa’s Compliance department at Compliance@melissa.com.