Response Level Errors#
When sending a web service request, there are a few different errors you may encounter. To troubleshoot these errors, the service response will return a Transmission Results property with result codes. For Example:
<TransmissionResults>GE05</TransmissionResults>
Once you get the result code, you can look up the associated definition in the product documentation to better understand the error.
For a list of all the possible Response Level Errors, see Result Codes - Response Level Errors.
Licensing Errors#
Your Melissa License Key has an expiration date, a set amount of records to process, and is for specific products. This key is required in each web request you make for your Melissa software to function. You must resolve any licensing errors before the Melissa service will work.
The following result codes deal with license key issues:
Code |
Short Description |
Long Description |
|---|---|---|
|
Empty License Key |
The License Key is empty. |
|
Invalid License Key |
The License Key is invalid. |
|
Disabled License Key |
The License Key is disabled. |
Common Transmission Errors#
The following are common transmission result codes you may see while submitting a request. You’ll see these when the requirements for a valid request are not met or when the service itself encounters an error.
Code |
Short Description |
Long Description |
|---|---|---|
|
Cloud Service Internal Error |
The cloud service experienced an internal error. |
|
Empty Request Record Structure |
The SOAP, JSON, or XML request record structure is empty. Not to be confused with the GE02 GeoCode result code. |
|
Records Per Request Exceeded |
The counted records sent more than the number of records allowed per request. |
|
Invalid Request |
The SOAP, JSON, or XML request is invalid. |
|
Product/Level Not Enabled |
The License Key is invalid for this product or level. |