FAQs#
Service Speeds#
What can affect speeds from People Business Search?#
The location of the client server.
The distance between our server to yours will make a difference in overall speed. See here for our current server location list: https://www.melissa.com/company/server-locations-uptime
The current load of our public cloud servers.
We maintain and make available a large amount of processing capacity. However, all things being equal, the more usage at any given time will decrease overall speed during that time.
Throughput Speeds#
When to use real-time vs. batch processing#
Real-Time (Single Request)
Customer onboarding
CRM data entry
Checkout or form entry
Batch
Processing a spreadsheet or database
Processing historical data
Scheduled processing
ETL transformations
What speeds can you expect?#
Real-Time Speeds#
Response times can vary, but the majority of requests should fall between 100ms – 200ms.
Batch Speeds#
People Business Search does not support batched requests.
Scaling and Rate Limiting#
Melissa utilizes dynamic scaling to improve throughput speeds during peak usage periods. This behavior ensures that our web services can adjust to changes in traffic and consistently provide optimal performance regardless of demand.
To maintain service stability and prevent excessive load, Melissa enforces rate limiting based on request volume and frequency. For more information, please refer to our rate limiting page: Rate Limiting.