Tutorials#

Upload File #

In order to upload your file to Listware Online for NCOALink processing, go to:

https://www.melissa.com/service/listware_online/uploadws.aspx

Please Note:

NCOA Service identifies and updates contact addresses using USPS® national change-of-address database. This requires a valid PAF file that must be filed with us. If you do not have a PAF on file, click here to submit your PAF. If you are having difficulties with your account, please contact us at 1-800-635-4772 for assistance.

Listware Online NCOALink File Processing Guide #

If you have not processed a list through Listware Online in the past, please perform the following steps:

Go to: https://www.melissa.com
Click Our Services - SaaS, select Listware.

../../_images/LWO_Tut_NCOALink_01-SaaS.png

Under Clean your lists your Way, select Upload Your File under Listware Online.

../../_images/LWO_Tut_NCOALink_02-UploadFile.png

If you are not signed in, click Sign in to Upload a File.

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Drag and Drop your file onto the space provided or click the Select a File button to upload to Listware Online.

../../_images/LWO_Tut_NCOALink_03-2-DragDrop.png

Once your file is uploaded, select the NCOALink Radio button and click Next.

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On the Mapping tab, select the appropriate Processing Acknowledgement Form (PAF) that will be used if you are a Broker and Map Input columns using the drop-down list provided. Click Next.

Please Note:

If you have a Broker PAF on file, then select the appropriate Processing Acknowledgement Form (PAF) to use:

../../_images/LWO_Tut_NCOALink_05-1-BrokerPAF.png

If you are the List Owner, then the PAF will already be selected:

../../_images/LWO_Tut_NCOALink_05-2-ListOwner.png

Select Desired Output columns. Click Next.

../../_images/LWO_Tut_NCOALink_06-DesiredOutput.png

On the Review tab, confirm settings are accurate, select Output file type, Create a Job Name and check the box to Save these settings as a new template for future use. Click Process File.

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Once the file begins to process, you will be redirected to the Listware Online Dashboard.

When the file is ready, click Report/Purchase to view the report, download a sample and/or purchase your file:

../../_images/LWO_Tut_NCOALink_07-2-Purchase.png

Other Ways to access Listware Online #

Listware Online Dashboard #

If you have used Listware Online in the past, Access the Listware Online Dashboard within your Account Information page, please perform the following steps:

Go to: https://www.melissa.com
Select “My Account” from the top-right of the web page to sign-in.