Legacy - Email Verifier - Result Codes

Service Level Result Codes

Note

The Service Level result codes apply to the service as a whole.

General Transmission Error

Code	Short Description	Long Description
GE01	Empty Request Structure	The SOAP, JSON, or XML request structure is empty. Not to be confused with the GE01 GeoCode result code.
GE02	Empty Request Record Structure	The SOAP, JSON, or XML request record structure is empty. Not to be confused with the GE02 GeoCode result code.
GE03	Records Per Request Exceeded	The counted records sent more than the number of records allowed per request.
GE04	Empty License Key	The License Key is empty.
GE05	Invalid License Key	The License Key is invalid.
GE06	Disabled License Key	The License Key is disabled.
GE07	Invalid Request	The SOAP, JSON, or XML request is invalid.
GE09	Customer Does Not Exist	The Customer ID is not in our system.
GE10	Customer License Disabled	The encrypted license is on the ban list.
GE11	Customer Disabled	The Customer ID is disabled.
GE12	IP Blacklisted	The IP Address is on the global ban list.
GE13	IP Not Whitelisted	The IP Address is not on the customer’s whitelist. IP Whitelisting is defined manually through your Melissa Account Administrator or by encoding them when using the token service for token generation.

Transmission Service Error

Code	Short Description	Long Description
SE01	Cloud API Internal Error	The Cloud API experienced an internal error.

Record Level Result Codes

Note

The Record Level result codes apply to the individual request records.

Data Error

Code	Short Description	Long Description
DE	Data Field Error	The data field was empty.

Email Error

Code	Short Description	Long Description
EE01	Email Syntax Error	There is a syntax error in the submitted email address.
EE02	Email Domain Not Found	A Domain of the submitted email address was not found.
EE03	Email Server Not Found	The mail server of the submitted email address was not found.
EE04	Invalid Email	An invalid mailbox was detected (i.e. noreply).

Email Status

Code	Short Description	Long Description
ES01	Correct Email Syntax and Domain	This email address has correct syntax and belongs to a domain known to receive mail. This does not indicate a mailbox-level deliverability check was performed. To perform real-time checks and see DCS score, use Global Email with option VerifyMailbox:Premium.
ES02	Invalid Email	This email was confirmed to be a invalid email.
ES03	Unknown Email	This email’s status is unknown due to unknown external factors. Please try again another time.
ES04	Mobile Email Address	The domain name was identified as a mobile email address and classified as not deliverable by the FCC.
ES10	Syntax Changed	The syntax of the submitted email address was changed.
ES11	Top Level Domain Changed	The top level domain of the submitted email address was changed.
ES12	Domain Changed (Spelling)	The domain of the submitted email address was corrected for spelling.
ES13	Domain Changed (Update)	The domain of the submitted email address was updated due to a domain name change.