Legacy - Phone Verifier - Result Codes#

Service Level Result Codes#

General Transmission Error#

Code

Short Description

Long Description

GE01

Empty Request Structure

The SOAP, JSON, or XML request structure is empty. Not to be confused with the GE01 GeoCode result code.

GE02

Empty Request Record Structure

The SOAP, JSON, or XML request record structure is empty. Not to be confused with the GE02 GeoCode result code.

GE03

Records Per Request Exceeded

The counted records sent more than the number of records allowed per request.

GE04

Empty License Key

The License Key is empty.

GE05

Invalid License Key

The License Key is invalid.

GE06

Disabled License Key

The License Key is disabled.

GE07

Invalid Request

The SOAP, JSON, or XML request is invalid.

GE09

Customer Does Not Exist

The Customer ID is not in our system.

GE10

Customer License Disabled

The encrypted license is on the ban list.

GE11

Customer Disabled

The Customer ID is disabled.

GE12

IP Blacklisted

The IP Address is on the global ban list.

GE13

IP Not Whitelisted

The IP Address is not on the customer’s whitelist. IP Whitelisting is defined manually through your Melissa Account Administrator or by encoding them when using the token service for token generation.

Transmission Service Error#

Code

Short Description

Long Description

SE01

Cloud API Internal Error

The Cloud API experienced an internal error.

Record Level Result Codes#

Phone Error#

Code

Short Description

Long Description

PE01

Invalid Phone

The area code/phone number does not exist in our database or contains non-numbers.

PE02

Blank Phone

The phone number is blank.

PE03

Bad Phone

The phone number has too many or too few digits.

PE04

Multiple Match

Two or more possible area codes are available as a fix and their distance is too close to choose one over the other.

PE05

Bad Prefix/Prefix +1

The phone prefix or first 7-digits do not exist in our database.

Phone Status#

Code

Short Description

Long Description

PS01

Valid Phone

The phone number has been verified as valid.

PS02

7-Digit Match

The first 7-digits of the phone number have been verified, but activity cannot be confirmed.

PS06

Updated Area Code

The area code was changed due to an area code split. The updated code is located within NewAreaCode.

PS07

Cellular Line

On activation, the exchange type of the phone number was designated as a cellular number, but current status cannot be confirmed.

PS08

Land Line

On activation, the exchange type of the phone number was designated as a land line, but current status cannot be confirmed.

PS09

VOIP Line

Premium Mode Only (US/CA Only). On activation, the exchange type of the phone number was designated as a VOIP line, but current status cannot be confirmed.

PS10

Residential Number

The phone number belongs to a residence.

PS11

Business Number

The phone number belongs to a business.

PS12

SOHO Number

The phone number belongs to a small office or home office.

Time Zone Type#

Code

Time Zone

N/A

Military

4

Atlantic Time

5

Eastern Time

6

Central Time

7

Mountain Time

8

Pacific Time

9

Alaska time

10

Hawaii Time

11

Samoa Time

13

Marshall Island Time

14

Guam Time

15

Palau Time